Process Developer - Order to Cash
Genpact
- Jaipur, Rajasthan
- Permanent
- Full-time
- Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identify and rectify unidentified cash and manage end to end process of Cash applications.
- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
- Graduate in Commerce (B.Com)
- Meaningful Experience
- Strong Interpersonal Skills (verbal and written)