SAP SD/CS Analyst
JUARA IT SOLUTIONS
- Pune, Maharashtra
- Permanent
- Full-time
- Project Management: Lead project development, production support, and maintenance activities to ensure successful project delivery.
- Customer Interface: Act as the primary point of contact for the project on a daily basis, addressing any issues proactively before they are escalated.
- Documentation: Create functional and technical specification documents, and review functional and technical specification documents prepared by team members.
- Ticket Management: Track open tickets/incidents in the queue, allocate tickets to resources, and ensure timely closure within specified deadlines.
- Quality Assurance: Ensure project compliance with Software Quality Processes and adhere to timelines.
- Team Leadership: Promote teamwork, motivate, mentor, and develop subordinates to foster a collaborative work environment.
- Process Adherence: Ensure adherence to SLAs/KPIs/OLAs and implement coding standards, frameworks, and tools to improve development efficiency, maintainability, and scalability.
- Continuous Improvement: Encourage innovation and continuous improvement within the delivery team, seeking ways to enhance processes, efficiency, and cost-effectiveness.
- Stakeholder Management: Serve as the single point of contact for the team to project stakeholders, facilitating communication and addressing concerns as needed.
- Application Support: Provide application production support as per process/RACI (Responsible, Accountable, Consulted, and Informed) Matrix.
- SAP SD/CS Configuration: Configuration for SAP CS/SM and SD modules, including equipment, Install Base, and Asset experience.
- SAP Service Management (SM): Experience with SAP Service Management functionalities, including Service Contracts, Warranties, Notifications, Repair Orders, and Service Orders.
- Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing.
- SAP User Exits: Experience with SAP SD user exits for enhancing standard functionalities and writing functional/technical specifications for custom programs and interfaces.
- SAP Intercompany Postings: Knowledge of intercompany postings and processes within SAP, including handling pro forma invoices.
- EDI/IDOC: Working knowledge of Electronic Data Interchange (EDI) and Intermediate Document (IDOC) for data exchange between SAP and external systems.
- SAP S/4 HANA: Experience with SAP's latest ERP suite, S/4 HANA, including migration, implementation, and optimization.
- Global ERP Implementation: Experience in implementing SAP solutions across global organizations, understanding multi-country requirements and localizations.
- Integration: Proficiency in integrating SAP with third-party systems and interfaces, ensuring seamless data flow and communication.
- Functional Documentation: Ability to write comprehensive functional specifications and other relevant documentation for SAP projects and enhancements.
- Communication Skills: Excellent communication skills, both written and verbal, to effectively interact with stakeholders, conduct workshops, and document requirements.
- Cross-Module Functionality: Understanding of cross-module functionalities and processes within SAP, including integration with other SAP modules like Finance (FI), Materials Management (MM), etc.