Salesforce Consultant
Trajectory
- Bangalore, Karnataka
- Permanent
- Full-time
- Participate in full-cycle implementation projects from requirements gathering (inception) to post-go-live support (completion)
- Implement and deploy cloud solutions accommodating industry-specific business needs and management processes, regulatory and business requirements
- Identify business requirements, functional design, process design (including scenario design, and flow mapping), testing, training, outlining support procedures, and supporting implementations
- Understand customer needs and perform a gap analysis between package functionality and customer requirements.
- Be the trusted advisor for both customers and internal teams
- Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both onsite and remote.
- Prepare Business Requirements and Technical Scoping documents resulting from the mapping sessions to provide proposed solutions for the requirements for customer approval
- Provide ongoing post-implementation support to optimize user adoption and configuration
- Ability to assess customer implementation needs, offer innovative solutions that span different subject matter domains, determine how it impacts the business at all organizational levels, and
- 4+ years of experience as a Salesforce Consultant, handling implementations.
- Bachelors Degree in Business Administration, Accounting, Computer Science, Information
- Excellent oral and written communication and presentation skills
- Strong experience in Financial, Accounting, Professional Services, Software, or Manufacturing
- NetSuite knowledge is a huge plus
- Having experience with waterfall and agile methodologies would be a valuable asset
- The ideal candidate would be a quick learner, a team player, and should possess the ability to plan their work