Endpoint Security Support Engineer

Threatscape

Dublin
Permanent
Full-time

1 month ago

Endpoint Security Support EngineerLocation: Ireland / Dublin area - Remote-first, with regular customer site visitsAbout ThreatscapeThreatscape is a multi-award-winning cybersecurity consultancy, partnering at the highest level with leading security vendors including Microsoft, Broadcom Symantec, Palo Alto Networks, Abnormal, Wiz etc. We provide an extensive range of services from assessment, through deployment design and implementation, to ongoing consultation or training.The PositionYou will join our Endpoint security team and work with a variety of clients, projects and endpoint solutions.This client-facing role is ideal for an excellent communicator with a positive outlook, eager to learn, and a get-the-job done attitude, with 1 - 2 years relevant experience supporting clients with their Endpoint Solution (ideally Microsoft Defender for Endpoint and/or Symantec Endpoint Security Complete). The successful candidate will join a support services team to provide our customers and staff with endpoint support for the various solutions and services that Threatscape offer.You will receive comprehensive training in the endpoint security solutions Threatscape works with, while working with and learning from some of the most experienced engineers in the industry, you will have the opportunity to work alongside a certified consultant on a variety of complex and challenging projects for clients worldwide.A strong grounding in OS and security fundamentals is required (see below). Prior experience with Microsoft security products or SESC (Symantec Endpoint Security Complete) is highly beneficial (or an equivalent endpoint protection experience).Technical Skills

Proven ability to diagnose and resolve technical issues related to desktops, laptops, software, and peripherals.
Hands-on experience with security systems, including desktop, firewalls, intrusion detection/prevention, anti-virus, device/application control.
Strong troubleshooting and problem-solving talents
Deep understanding of Microsoft Windows, particularly server varieties.
General familiarity with Linux based operating systems.
Networking – IP addressing, certificate management (OpenSSL), web servers (Apache / Tomcat)

Skills and experience

1 - 2 years of relevant support experience (deployment experience a plus).
A willingness to acquire additional skills and qualifications as required.
Fluent English, written and oral, with effective communication and presentation skills.
Excellent verbal and written communication.
Demonstrated ability to work to strict deadlines.
A bachelor's degree or above in Computer Science, Computer Applications, or similar would be beneficial.

Relevant Certifications

Microsoft Security Certification SC-200
Security qualifications such as CompTIA Security+

Why join Threatscape?

We are an award-winning consultancy and hold the highest accreditations with our partners. We are a Security Solutions partner for Microsoft with three Advanced Specialisations, and the winner of 2020 Global Microsoft Security & Compliance Partner of the Year. We are also a Broadcom Platinum Partner for Symantec and a Palo Alto Networks Platinum Innovator Partner.
This role offers you the opportunity to work with – and learn from – the best in the industry, with colleagues who have managed some of the largest IT security implementations in the UK and Ireland.
You will work with cutting edge security tools, next generation technology, and get hands-on experience, working with some great customer organisations.
On-going technical training is provided, leading to a range of vendor technical accreditations and certification.

Threatscape

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