Product Training Manager

• Develop and execute a strategy to establish a new product knowledge training team.
• Lead the development of product training programs and materials in compliance with brand guidelines.
• Deliver engaging and high-quality training programs for customers and internal stakeholders.
• Build and lead a team of subject matter experts on product features and benefits.
• Collaborate with cross-functional teams to gather insights for continuous improvement.
• Maintain an effective document management process for training materials.
• Stay informed about industry trends and incorporate best practices into training programs.
• Identify opportunities to enhance the customer experience through product knowledge initiatives.
• Establish key performance indicators (KPIs) to measure the effectiveness of training activities.

• Bachelor's degree in Engineering or a related field.
• At least 8 years of experience in product management, product marketing, or a related leadership role with a focus on product training.
• Relevant certifications in training, instructional design, or leadership are a plus.
• Experience working in a global context with diverse cultures.
• Demonstrated success in developing and delivering product training initiatives.
• Ability to travel regionally in Europe and globally as required.

Collins McNicholas