Client Services Coordinator
Recruit island
- Galway
- Permanent
- Full-time
- Placing staff with clients across the healthcare temporary staffing division and fulfilling vacancies ensuring all is recorded on the booking system
- Adequately filling all open shifts in a timely manner and coordinating with staff and clients effectively.
- Keeping in regular contact with clients to supply with feedback on their requirements and to check if any further requirements.
- Assisting with employee queries to ensure that they are resolved without delay.
- Ensuring all staff are fully compliant adhering to company standards prior to placement with a client.
- Ensuring that all staff are following timesheet policy and procedural guidelines to ensure payroll efficiency.
- Dealing with payroll enquiries directly from staff, liaising with payroll and delivering query outcome to staff to the best of your ability.
- Adequately liaising with the Compliance and Training Departments to ensure on-going mandatory training requirements are fulfilled and compliance documentation are up to date.
- Working closely with the Business Development Manager and providing feedback to assist with staff and client planning.
- Ensure that all internal systems are being used to full capacity and that all contact with client and temp are logged adequately.
- Minimum of 1 years’ experience in a similar role
- Excellent interpersonal, communication and follow up skills
- The ability to listen and guide and coordinate staff efficiently
- Strong planning and organisation skills
- Ability to prioritise effectively and work to targets
- Highly motivated and pride in what one does is key to success in this role
- Cultivating relationships with existing clients and building new client relationships
- Proficient user of Microsoft Office package
- Commercial awareness
- Ability to work independently as well as part of a team
- Competitive Financial and Benefits package
- Flexibility and Smart Working Practices
- Health & Wellbeing initiatives
- Career Development Progression opportunities
- Further Learning & Development opportunities
- Vibrant Sports & Social club
- Customer focused
- Accountability
- Responsibility
- Empowerment
- Effective communication
- Respect