Senior Duty Manager
Dalata Hotel Group
- Cork
- Permanent
- Full-time
- Oversee the operations of the Hotel.
- Ensure quality and standards are met consistently.
- Anticipate guest needs, and proactively manage their expectations.
- Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
- Ensure prompt resolution of customer issues.
- Have full knowledge of the hotel and all departments.
- Have previous supervisory experience within the Hotel or Hospitality Industry.
- Possess excellent customer service skills
- Have a passion for their role within the Department
- Have a mature and pleasant manner for dealing with customers and team members alike
- Be capable of excellent upselling all areas of the Hotel, and other hotels in the group.
- Free meals while on duty and all -day tea & coffee
- €/£60 Staff rates in over 50 hotels for you, discounted room rates for your friends and family
- Discounted 50% food & beverage options* in all Dalata hotels across Ireland and UK
- Earn up to a 5 additional days holidays *depending on length of service
- Free any time access to our Pool and Gym
- Discounted staff parking with Q Park
- Free Employee Assistance Programme: Telus Health
- Discounted health insurance: Irish Life