Team Leader - Airside
Grafton Group
- Swords, Co Dublin
- €32,000-35,000 per year
- Permanent
- Full-time
- Experienced in retail, sales or operations and ready to step up
- Exposure to people management activities in a customer-facing environment
- Have a desire to support and mentor our store colleagues
- Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.
- Be comfortable with holding performance-related discussions when needed
- Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people
- Place a value on innovation and trying new ideas
- Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.
- Delivering extraordinary customer service, actively mentoring and motivating our store team
- Effectively communicating business goals and objectives to our colleagues
- Identifying commercial opportunities in your local area
- Being responsible for cash and stock control
- Supporting the store management team in making the best use of our payroll and headcount budgets
- Supporting with the recruitment of store colleagues when required
- Authorising and handling refunds and exchanges
- Managing performance of your store colleagues
- Conducting Performance Appraisals when required and supporting with talent and succession planning for your team
- Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
- Create a phenomenal shopping experience for all customers
- Full time 39-hour contract
- Working week 5 out of 7 days; every second weekend and Bank holiday required
- Competitive salary depends on experience
- Company Pension for all colleagues
- Colleague Discount - Up to 35% off in-store purchases
- Maternity Leave: Up to 20 weeks paid maternity leave
- Paternity Leave: Up to 2 weeks paid paternity leave
- Fertility Leave: Up to 5 days paid per year
- Cycle to work & Tax-Saver Schemes
- Discounted health insurance
- Bonus Scheme
- Sick Pay Scheme
- Parental leave
- Flexible Annual Leave: Purchase up to 2 weeks additional leave per year
- Paid Charity Leave: Make a positive impact with two paid days for charity work!
- Service Days: Increased annual leave entitlements linked to service
- Earlypay: Draw-down a portion of your earned wages early if needed!
- Flexiwage: Choose how you budget & manage your pay frequency!
- Savings Club
- Educational Assistance
- Wellness initiatives