Senior Guest Services Officer - Harbour Club

Hung Hom, Hong Kong
Permanent
Full-time

23 days ago

Harbour Grand Kowloon is a five-star hotel situated on the Victoria Harbour waterfront in the vibrant Whampoa Garden district, just a few steps from the MTR Whampoa Station Exit D2 and adjacent to the pier travelling to North Point. Features 967 spacious and stylish rooms and suites with magnificent harbour views and ample natural light, and abounds with one-of-its-kind dining options, Harbour Grand Kowloon offers state-of-the-art facilities and modern comforts of a first class property to both business and leisure travellers.Taking the job, you are required to:

Carry out all check-in and check-out services and explain facilities and benefits to out Club Floor Guests in a professional manner
Contribute effort to form team work to ensure highest services standards are being maintained
Provide professional services and handle guests’ enquiries & complaints
Achieve the high level of guest satisfaction with courteous and friendly manner

Welcome to join our Team if you are:

Degree/Diploma holder in Hospitality Management or other related discipline
Minimum 2-3 years experience in Front Office Operation
Service oriented with good communication and interpersonal skills
Excellent command of both spoken and written English and Chinese

*** Candidates with less experience will be considered as Guest Services Officer. ***Successful candidates can enjoy:

5-day work week
12 days annual leave
Free duty meal
Medical and dental benefits
Comprehensive training programs
Staff discount
Overnight and F&B duty is not required

Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email [email redacted, apply via Company website].We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required

CTgoodjobs

Apply Now