Crew Operations Officer
Cathay Pacific
- 香港 中国
- 长期
- 全职
- FOP - Flight Operations
- Hong Kong Special Administrative Region of China
- Cathay Pacific
- Application Deadline
- Maximise crew satisfaction by ensuring operational requirements are met legally and cost effectively.
- Contribute to the overall performance and continuous improvement process of the team.
- Responsible for workforce reassignment in Crew Operations, flight crew training; and the Crew Resources desk.
- Rotate to the different streams with the aim to further enhance job knowledge and skills in crew resource management subject to business requirements.
- Handle real time operational problems and provide sensible and logical solutions.
- Maintaining technical knowledge required.
- HKDSE: Minimum Level 2 or equivalent in 5 NSS subjects including English Language (“attained” for APL subjects or Grade E for other language subjects) OR A minimum of HKCEE standard with a pass or Grade 2 in English (Syllabus B).
- Customer-focused, highly change-oriented and flexible personality.
- Good interpersonal and communication skills with polished telephone manner.
- Strong analytical ability and a good team player.
- Fluent in spoken English and Cantonese.
- Willingness to perform shift duties (includes weekends, public holidays and overnight) and ability to work under pressure.
- Minimum of 2 years' airline experience with understanding of CX policy/objectives.
- Knowledge of industrial and CAD rules & regulations and airline schedules would be advantageous.