General Manager
Craigengower Cricket Club 紀利華木球會
- Hong Kong
- Permanent
- Full-time
You will be responsible for providing strategic leadership and overseeing the day-to-day operations of the Club. Your key responsibilities will include:
1. Strategic Planning: Develop and execute a strategic plan that aligns with the club's vision and enhances member experiences across sports, recreational activities, and dining facilities.
2. Operational Management: Oversee all aspects of club operations, including sports facilities, recreational amenities, and dining outlets, ensuring seamless operations, exceptional service, and member satisfaction.
3. Financial Management: Develop and manage budgets, optimize revenue streams, control costs, and drive financial growth and sustainability.
4. Membership Development: Implement strategies to attract and retain members, including targeted marketing initiatives, membership events, and personalized services.
5. Team Leadership: Lead and inspire a diverse team of staff, fostering a culture of exceptional service, professionalism, and continuous improvement.
6. Food & Beverage Experience: Elevate the club's dining offerings, ensuring a memorable and exceptional culinary experience for members and guests, while maintaining high standards of quality, hygiene, and customer satisfaction.
7. Community Engagement: Build strong relationships with members, sponsors, community partners, and relevant stakeholders, fostering a sense of community and promoting the club's reputation.Qualifications and Experience:
- Proven experience in club or hospitality management, preferably in a similar role within a sports and recreational club or a high-end dining establishment.
- Strong leadership skills with the ability to inspire and motivate teams to deliver exceptional service.
- Excellent communication, interpersonal, and customer service skills.
- Sound financial acumen and experience in budgeting, financial management, and revenue generation.
- A passion for sports, recreation, and fine dining, with a keen understanding of industry trends.
- Familiarity with Hong Kong's dining scene and an understanding of sports and recreational club operations would be advantageous.
- Fluency in English and Chinese (Cantonese and/or Mandarin) is essential.How to Apply:
Qualified candidates shall submit your detailed resume, salary expected, along with a cover letter highlighting your suitability for the position, to the Club at . Please indicate "General Manager Application" in the subject line. Applications will be accepted until Monday, 20th May at noon. Candidates of less experience may be offered the post of Assistant General Manager. Please indicate whether you will consider such offer.The Club is an equal opportunity employer. All personal data collected will be used for recruitment purposes only. Only shortlisted candidates will be contacted for an interview.
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