Sales Manager – MICE

• Responsible for the servicing and management of all MICE accounts within an assigned area and assist the Director of Sales – MICE in focusing and motivating the team to achieve the room night goals for the respective segment as laid out in the Marketing Plan
• Develop and implement all sales strategies to respective market segment and drives cross-selling target for all hotel properties as a part of COE Sales functions
• Be responsible for the development and maintenance of client database and explore new sources of business by developing new contacts
• Conduct all the sales related activities and maintains excellent relationship with existing accounts and solicits new business
• Secure, analyse, evaluate economic and marketing information on a local and international basis needed for sales operations
• Monitor sales activities of competitors and prepares appropriate strategies for review with DOS – MICE
• Prepare weekly sales call reports, entertainment schedule and weekly call plan
• Work with Events Management Team and other stakeholders to meet and exceed client expectations and follow up client feedback and comments after events
• Promote seasonal packages and any promotion to major supporters

• University graduate in Hospitality Management, Events Management or other related disciplines
• A minimum of 5 years of relevant hotel sales experience in travel markets and MICE
• Experience in account maintenance and development of new accounts
• Pleasant personality with strong communication and negotiation skills
• Strong strategic sales leadership skills
• Well versed in computer applications and hotel sales and events systems
• Excellent command of written & spoken English, Cantonese and Putonghua

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