Customer Service and Process Senior Manager - up to 70k
Robert Half - Hong Kong - 70.000 HK$/mån
on customer experience and human center process. Design customer journey via IVR and Chatbot, optimize the usage of IVR self...-serve functions and promote STP. Employ data to identify improvement opportunities and establish actions plan for service...
May 12
Junior Test Analyst Contract 12 months
Robert Half - Hong Kong
bug reports and offer suggestions for improvement. Mentorship and Coaching: Provide guidance and support to a group... importance of thorough testing, defect prevention, and continuous improvement. Your Profile 4-5 years of experience...
May 12
Hong Kong Exchanges and Clearing - Hong Kong
, documentation and users To understand all processes across LME venues and functions managed by Trading Operations To maintain... procedures and Trading Operations in general Troubleshoot issues relating to trading platform, escalating to support teams when...
May 12
Contract Senior Operations Transformation Officer (System & Process Improvement)
BOC LIFE 中銀人壽 - Hong Kong
operations transformation projects, involving in tasks including but not limited to system enhancement and UAT to maintain... of above working experience in operations transformation, underwriting, claims or user acceptance test (UAT) Strong analytical...
May 11
CLP - Hong Kong
Business Group Power Systems Country Hong Kong Department North Region Branch Systems & Process Career Level... Entry Level Employee Category Full-time, Contract Date 03-05-2024 Description & Requirements CLP was founded in...
May 9