Job Posting Title: Workforce Data & System Integration ManagerReq ID: 10089652Job Description:This person will be driving Workforce Management system strategies, new design and implementation, manage Time & Attendance process and system administration.Working closely with Segment partners, Technology, HR, Payroll and external vendors, this person is responsible for ensuring upgrades and enhancements for existing systems including Kronos and SAP are planned and implemented properly, and to support in projects to drive Labor Reporting strategies, workforce processes checking and process improvement.Job ResponsibilitiesDrive labor system strategies, design and implement new tools to meet operational and business requirementsDrive process review on time calculations and system interfaces to ensure accuracy, efficiency and comply with company policy.Drive insightful and interactive labor reporting, visualization and dashboard for business decision-making, strategic planning and other usesAct as the primary key contact for labor systems interfaces, upgrades, fixes and enhancements with Segment, Operations, Technology & Digital, Human Resources, Payroll, Finance and external vendors.Maintain close partnership with Operations teams, HR and Finance on scheduling, labor hour allocation, and compliance issuesJob RequirementsBachelor's degree in computer science, Information Technology, Business Administration or relevant disciplinesMin. of 8 years of working experience in system upgrade and implementation, preferably in labor scheduling and systems related to frontline operationsExpertise in data analytics and BI tools, preferably in Excel, Access, Power BI, Tableau or any other visualization toolsPrior experience in leading a team with solid understanding in Employment Ordinance and compliance related processes and system impact, with knowledge in Workforce Planning, Time Recording and Scheduling Systems and HR Policy is a plusStrong collaboration skills and attention to detailsFluent in both Chinese and EnglishHKProfessional #LI-CL1Job Posting Segment: Other SupportJob Posting Primary Business: Product Strategy & Planning (HKDL)Primary Job Posting Category: Workforce MgmtEmployment Type: Full timePrimary City, State, Region, Postal Code: Lantau Island, Hong KongAlternate City, State, Region, Postal Code:Date Posted: 2024-05-10
