Assistant Executive Housekeeper

Regent Hong Kong

Tsim Sha Tsui, Hong Kong
Permanent
Full-time

16 days ago

The reimagined Regent Hong Kong returns to the famed Victoria Harbour.Generations of unforgettable experiences and glorious delights are fondly remembered and thoughtfully re-envisioned to uplift and inspire.Here discreet luxury is majestic and intimate, decadent and elegant, always seamlessly bespoke.Warm and lyrical, evocative, and inspirational, a rare urban haven.POSITION OVERVIEW

Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
Inspects guest rooms in all housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
Maintains a steady flow of communication to the Director of Housekeeping on all matters affecting the Housekeeping Department
Supervises outside contractors to ensure contractual compliance
Ensures that consumption of guest supplies is under control
Assists in monitoring and controlling housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
Works with the Director of Housekeeping on routine cleaning programs including spring cleans, etc.

QUREQUIRED SKILLS

3 years housekeeping management experience preferably in a hotel of similar size and complexity and including supervisory experience
Type and level of experience required may vary slightly based on size and complexity of operation
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Good writing skills
Proficient in the use of Microsoft Office
Problem solving, reasoning, motivating, organizational and training abilities
Strong Leadership skills in managing teams

We offer promising career opportunities with excellent remuneration packages, on-going professional learning & development, a culture of service excellence and a diversed workplace that celebrates differences.Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Data collected will be used for recruitment purpose only.

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