Floor Supervisor (Housekeeping)

Langham Hospitality Group

  • Tsim Sha Tsui, Hong Kong
  • Permanent
  • Full-time
  • 13 days ago
Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive for maximizing the long-term financial growth of The Langham, Hong Kong by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.Timeless European elegance. The most fashionable address. Personalised service is always in style. World-class cuisine. The Langham, Hong Kong hotel is unlike any other.OUR VISIONBuilding Great MemoriesMAJOR ACCOLADES2004 - 2024 Caring Company Award2016 - 2024 Three Michelin Stars – T'ang Court2021 - 2023 Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)2020 - 2023 Earth Check Certification Platinum Certificate2020 The Best of The Best Masterchef – T’ang Court2020 The Bostonian Seafood and Grill - Best Restaurants 20202015 - 2019 Forbes Travel Guide Five-star Award Winner2016 Travel+Leisure Best Top 5 Hotels in Hong KongYOUR OPPORTUNITYResponsibilities 工作角色
  • Perform guest floor monitoring duties & meet in-house guest needs to enhance staying experience;
  • Manage daily duties of Room Attendants or Butlers
  • Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
  • Follow up on amenities order on a daily basis
  • Handle ad hoc projects assigned by the management
Qualifications 入職條件
  • Minimum 3 years working experience in hotel industry (Minimum 1 year for Supervisor)
  • Diploma or above;
  • Independent & confident to work under pressure;
  • Good interpersonal skills;
  • Good team player with excellent communication skills in both English & Chinese;
  • Additional language would be an advantage.
To apply, please send us your resume with current & expected salary to Director of Human Resources [via CTgoodjobs Apply Now ].申請時請您把現時薪酬和預期薪酬包括在簡歷上透過以上申請按鈕遞交給人力資源總監。(Personal data collected will be treated in strictest confidence and only for recruitment purposes)(收集的個人資料將被嚴格保密，並且僅用於招聘用途)

CTgoodjobs