Senior Technical Services Manager / Infrastructure Lead - IC
Classy Wheeler
- Quarry Bay, Hong Kong
- $75,000 per month
- Permanent
- Full-time
- Set directions for the Infrastructure team that is aligned to organization business objectives and lead team to achieve Line of Business (LOB) Target.
- Innovate and enhance the Infrastructure services in HK so as to remain relevant in present and future market needs.
- Develop a competent team with in-demand skills and capabilities, and groom them to meet the LOB’s target.
- Lead the team to deliver project/services successfully and ensuring profitability & customer satisfactions.
- Responsible to lead a technical team consisting of system/network/database administrators, computer operations, helpdesk and technical specialists to implement, maintain and support various sizable IT infrastructures.
- Work closely with different hardware/software vendors and the customers to design and implement system infrastructure including operating system administration, system security, clustering, SAN storage, backup and disaster recovery procedure.
- Degree in Computer Science, MIS, or related disciplines.
- Minimum 15 years of post-qualification IT experiences, including at least 8 years of experiences in infrastructure design and implementation.
- Practical knowledge in network design and implementation; large scale PC deployment; managing AIX, Windows, Clustering, SAN, Cisco, Oracle, Middleware, Security, Cloud and backup solution.
- At least specialized in one of the technical areas, for instance system, network, security, data centre, storage etc.
- Experienced in working on complex problems / projects where analysis of situations or data requires an in-depth evaluation of multiple factors.
- Experienced in bidding for medium to large projects in government sector is preferable.
- Completed more than 1 cycle of project development in large scale projects, preferable in government sector.
- Strong team leading and people management skill.
- Ability to communicate effectively with all level of users and team members.
- Excellent documentation techniques and analytical skills.
- Initiative, customer-focused, independent and able to work under pressure.
- Good command of both written and spoken English and Chinese.
- Holder of ITIL or PMP certification is essential.