Safety Product Technician
Sunbelt Rentals
- United Kingdom
- Permanent
- Full-time
- Issuing safety and communication equipment and materials to the clients onsite.
- Facilitation and hosting of the safety and communication equipment and materials onsite.
- Ensuring the safe use of all the equipment.
- Undertake calibration of the equipment.
- Diagnose and fix equipment where needed.
- Adhering to and promoting Health and Safety and compliance of equipment standards.
- Maintaining effective relationships with all members of the Operation team.
- To raise the Sunbelt Rentals profile and reputation through professional attitude.
- To ensure that all reporting, administration is completed / maintained in line with Company standard.
- Achieving all key performance indicators in a fast changing and busy environment.
- Maintaining Company standards whilst working under pressure, ensuring we are always acting safely.
- Responsible for promoting all of SBR services and benefits to our clients and ensuring additional revenue wherever possible.
- Working with operations to resolve customer issues promptly and to the satisfaction of all concerned.
- Conducts audit and compliance.
- Adhere to and promote all health and safety compliance standards and ensure all employees do the same to generate a safe working environment.
- Works as part of a mobile team unit, as well as the onsite teams.
- Ad hoc duties as assigned by the Senior Management Team.
- Maybe required to work weekends and working away from home
- Proven experience in a Technical Support or Technician, preferably handling service and repair enquiries however training will be provided.
- Having previous experience of Safety and Communication is desirable.
- Technical expertise is desirable.
- Strong commitment to delivering high standards.
- Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
- Exceptional communication skills, you’ll have the ability to engage and build relationships with both internal and external customers
- An inquisitive mind, you'll enjoy analysing and problem solving - thinking quickly to provide immediate solutions to complex customer on-site service issues
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied workday in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- Computer literate. Working knowledge of Microsoft Office