Solutions Engineer (Paris or Remote France)

Alma

  • Paris
  • Stage
  • Temps-plein
  • Il y a 5 jours
Alma shapes the fintech landscape. We strive to serve and empower consumers and merchants by developing innovative solutions that redefine their purchase experience.About the roleAs a Solutions Engineer, you'll play a pivotal role in delivering product solutions that align with the unique needs of our merchants. Acting as a key liaison between our Sales, Partnerships, Product, and Engineering teams, you'll ensure a seamless experience for our merchants from initial onboarding to full-scale deployment. This role lies at the intersection of technology and business, and combines technical expertise, product knowledge, problem-solving skills, and a strong commitment to driving our merchants success.You'll be part of the Product and Engineering department, working closely with Product Managers, Engineering teams and also Sales, Partnerships, and Operations. Additionally, you'll have the opportunity to collaborate with key players in the payment ecosystem such as Stripe, Adyen, and others, to deliver innovative solutions.Key challenges you'll tackle include:
  • Crafting scalable and efficient solutions to support the growing needs of our merchant customers
  • Serving as a trusted technical advisor to facilitate requirements framing and integration projects
  • Gathering and analysing high-quality business insights to influence product strategy and improve merchant outcomes
  • Contributing to a data-driven approach, and helping optimise processes and resources for a maximum impact
About the key responsibilities
  • Collaborate closely with different teams to design and deliver tailored technical solutions that meet merchant needs
  • Act as a technical advisor, bridging the gap between business requirements and technical implementation to ensure seamless merchant onboarding and deployment
  • Facilitate technical integration projects with merchants and partners
  • Enable the Revenue teams with the technical or product knowledge to effectively present Alma's solutions
  • Translate merchant and partner feedback into insights to drive product improvement
  • Maintain positive relationships with customers and stakeholders, addressing their concerns while standing firm on key decisions
  • Provide hands-on support during critical phases, such as the initial rollout of Alma's solutions, to ensure successful implementation
What would make you a perfect fit for the job?
  • Experience: 5+ years of relevant work experience in a Solutions Engineering, Pre-sales, Technical Consulting, or Technical Project Manager role (internship & apprenticeship experiences excluded)
  • Strong technical foundation, including hands-on experience with APIs, SaaS platforms, and integrating complex systems
  • Solid project management skills to align expectations between teams
  • Language: fluency in French and full professional proficiency in English mandatory
  • Exceptional communication skills, you also know how to simplify complex concepts for diverse audiences. You remain level-headed under pressure and can proactively offer customers or stakeholders alternative solutions or timelines
  • A customer-first mindset, with a passion for building trust and fostering long-term partnerships
  • Experience in fintech, payment services (PSP), or Buy Now Pay Later (BNPL) is a significant plus!
About the recruitment process
  • Phone interview with Recruiter (30-45 mins)
  • Interview with Senior Product & Engineering leaders (60 mins)
  • Live Case study presentation (60 mins)
  • Final interview with CTO (30 mins)
  • Team Fit interview (30 mins)
Envie d'en savoir plus ?Rencontrez Le'a, Engineering ManagerRencontrez Sarah, Risk Process ManagerDécouvrez l'entrepriseExplorez la vitrine de l'entreprise ou suivez-la pour savoir si elle vous correspond vraiment !Ils sont sociablesL'entrepriseFinTech / InsurTech300 collaborateursCréée en 2018Âge moyen : 32 ans40%60%Qui sont-ils ?At Alma, we are convinced that trade must be well balanced to be sustainable. Because finance has a key role in business, our mission is to put it back in its rightful place : at the service of merchants and consumers!That's why we create financial products that empower merchants to sell more, and help consumers purchase better products while never encouraging them to get over-indebted.Our tech solutions are accessible to all, easy to implement, and that eliminate purchase friction.For merchants, our instalment and deferred payment solutions are excellent ways of increasing customers' loyalty and satisfaction, as well as generating up to 20% extra sales revenues without any risk.For consumers, the purchase experience is enhanced (4.8/5 on Trustpilot) and Alma helps them handle their budget easily. They pay later, Alma pays the merchants right away.We are the leader in France, on track to win the European market on the (very) powerful Buy Now Pay Later (BNPL) industry, as we're now processing payments in 10 European countries. Over the past 5 years, more than 16,000 active merchants have chosen Alma to be their innovative BNPL solution, and we have served over 5 million consumers.The team has grown from 2 to 300+ people, we raised a €115M series C early 2022 to help us accelerate further and Alma is already part of the French Tech 120 ranking of the most promising French technology companies. And that's only the beginning.Les avantages salariés
  • Horaires de travail flexibles
  • Entre 1-2 jours de télétravail
  • Incentives à long terme
20Le lieu de travailBesoin de plus d'infos ?Vie d'entreprise, ambiance, réalisations... On a encore plein de choses à vous dire !D'autres offres vous correspondent !Ces entreprises recrutent aussi au poste de “IT Support and Services”.Société GénéraleFontenay-sous-BoisCDIil y a 4 joursSeynaParisCDIil y a 5 joursAXAParisCDITélétravail fréquentil y a 14 joursLa FrançaiseParisCDITélétravail fréquent40K à 55K €il y a 17 joursAllianz FranceCourbevoieCDITélétravail fréquentil y a 21 joursQuickSignParisCDITélétravail fréquent60K à 66K €il y a 26 joursSauvegarderA proposNous rencontrerLa newsletter qui fait le tafUne fois par semaine, des histoires, des jobs et des conseils dans votre boite mail.Je m'abonneVous pouvez vous désabonner à tout moment. On n'est pas susceptibles, promis. Pour en savoir plus sur notre politique de protection des données,

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