Inside Sales - Call Center Representative
BCI Acrylic
- Libertyville, IL
- $22.00-30.00 per hour
- Permanent
- Full-time
- Gather customer information, warm transfer qualified leads to our dealers, and schedule in-home appointments
- Our automatic dialer will make outbound calls for you
- No cold calling – Enjoy warm leads where the customer asked US to contact THEM!
- Answer inbound calls from prospective or existing customers
- Provide friendly and professional customer service
- Be able to be on the phone for an extended period of time
- Strong internet and PC skills
- Excellent written and oral communication skills
- Strong time management and multi-tasking skills
- Must be detail-oriented and highly organized
- Ability to work independently, a self–starter and energetic
- Must have interpersonal skills and a strong positive attitude.
- Shifts:
- Mon. - Fri: 8:00PM - 4:30PM
- REQUIRED 2 Saturdays a month (1 weekday off) (Saturday hours base pay + $3 shift differential per hour)
- Sat shifts available: 9AM -5:30PM or 10:30AM - 7PM
- Interviews and job position are in-person (NOT A REMOTE POSITION)
- Paid Training
- 401k with Company match
- Paid Time Off
- Paid Holidays
- Medical, Dental, Vision and Life Insurance
- On-site Fitness Center
- On-site Game Room
- Sign on Bonus
- High school diploma or equivalent
- 1-2 years of Call Center or Customer Service experience (preferred)