Field Service Engineer - Kent
- Shrewsbury, Shropshire
- Permanent
- Full-time
- Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
- Build strong rapport and relationships with customers, through professional behavior and a customer-focused mindset
- Respond to routine enquiries from customers about the technical aspects of the organization's products and services
- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- Develop skills and knowledge of the organisation's products and service
- Comply with all Legal and company standards, such as the code of conduct and H&S practices.
- Strong problem solver, with a customer-focused approach
- Good verbal and written communication skills
- Quality-oriented, experienced, flexible, and adaptable
- Self-motivated and able to work as part of a team with enthusiasm and drive
- Mechanical/Electrical Engineering qualifications
- Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
- Able to read and follow electrical wiring diagrams
- Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
- Good IT literacy, numeracy and analytical skills.
- Tailored training plan on Safety, Kalmar products, electrical systems and OEM engines and transmissions eg Volvo, AGCO, Cummins & Dana
- High spec latest generation fully equipped mobile workshop
- Regular team meetings and dinners
- Employee-specific performance and personal development plan to facilitate progression
- Competitive package and employee benefits
- Working for the manufacturer you will have access to full technical and R&D support
- Future-proofing your skills as technology develops
- 25 days holiday plus bank holidays, with an annual opportunity to buy/sell holiday
- Contributory pension scheme which is salary sacrificed
- Overtime is payable Monday to Saturday x 1.5 and Sunday x 2
- Private use of Company Vehicle if desired, subject to tax
- 4 x Life Assurance
- Workplace Bike Scheme
- Wider Tech - Spread the cost of purchasing technology
- Save on the High Street with discounts.