Senior Vice President - Enterprise Laboratory Services
New York Blood Center
- New York City, NY
- Permanent
- Full-time
- To conduct the highest quality, novel, and innovative research in the fields of hematology, blood banking and transfusion medicine, and cellular therapies, thus advancing these fields and positively impacting the public health.
- To develop products, technologies, and services in the fields of hematology, blood banking, transfusion medicine, and cellular therapies with the potential to have worldwide humanitarian impact.
- To train the next generation of leaders in each of these fields.
- Oversees all NYBCe and affiliates laboratories. Ensures efficient production, technical excellence and quality and regulatory compliant laboratory services to deliver high quality clinical testing services and products.
- Provides leadership and guidance to the divisional laboratory leadership staff, fostering a collaborative and innovative work environment and a culture of continuous improvement.
- In partnership with NYBCe and Affiliates Senior Leadership execute comprehensive business, operational, and project support to ensure effective execution on all Laboratory Operations strategies including building roadmaps, identifying process and technology requirements, and defining milestones to achieve optimal success.
- Develop and implement a comprehensive strategic plan for the clinical laboratories, aligning with the overall organizational goals.
- Drive innovation within the laboratories and explore opportunities for the development or implementation of new technologies and methodologies to enhance testing and manufacturing capabilities and efficiencies.
- Collaborate with cross-functional teams to integrate laboratory operations seamlessly into broader organizational strategies.
- Work in close collaboration with NYBCe Laboratory Directors/CMO and QRA to ensure lab operations practices, policies and procedures are in compliance with regulatory standards while maintaining the highest level of quality and accuracy.
- Stays abreast of regulatory changes and industry standards ensuring compliance with all relevant regulations and guidelines.
- Maintains open communication with the SVP/COO to understand their emerging needs, as well as their current requirements and key local initiatives while executing enterprise-wide Blood and Testing initiatives.
- Develops and executes a cross function plan with enterprise-wide SVP/COO to integrate and upgrade the customer experience from intake and client service through production and results reporting and data communication.
- Communicates regularly and effectively with other leadership in the company including laboratory management, staff, department heads, and other key interface staff members.
- Develop enterprise wide KPI metrics to ensure that customer experience, lab operations effectiveness and efficiencies are benchmarked to industry standards.
- Ensures collaboration and commitment between Laboratory Operations and other departments (Quality, Medical, CSR, Finance, Ventures, CCS) to meet internal and external customer expectations.
- Supports the offering of continuing education to our Transfusion Services Community.
- Develops and monitors departmental budget including setting and meeting these targets.
- Identify cost-saving opportunities and implement efficient processes to maximize financial performance