Senior Clinical Systems Administrator
Novotech
- India
- Permanent
- Full-time
- Degree in a related field; computer science, information technology and/or information systems.
- Experience in clinical trial systems supporting the CRO and/or pharmaceutical industry is required
- Provide L1/L2 support for clinical (Veeva Vault, CTMS, eTMF & Safety) & IT applications with GxP categorization (e.g., LMS, BI application etc) as per company defined SLA's
- Shall be able to work in different shifts to provide application support for the users (internal and external) spread across different geographical regions (ANZ/Asia/Europe/USA).
- Manage user access and user roles for clinical systems (Veeva Vault, CTMS, eTMF & Safety) & IT applications with GxP categorization (e.g., LMS, BI application etc) as per applicable Novotech IT SOP's.
- Responsible for clinical IT systems/applications training to all regions & Users and act as knowledge expert for the systems.
- Primary liaison with vendors and Novotech IT for maintenance changes and upgrades.
- Perform UAT testing for system upgrades, new release(s) and change management in collaboration with Clinical Systems, IT, and business users.