Warehouse Supervisor - 2nd Shift
Kuehne+Nagel
- Toronto, ON
- Permanent
- Full-time
- Escalate customer issues to Manager quickly when necessary
- Assist with planning for new customer implementations
- Participate in conference calls and meetings when necessary.
- Demonstrate tact and diplomacy when communicating directly with customer representatives
- Support Warehouse Manager in adhering to financial obligations
- Maintain Time and Attendance system for agency and full time staff (Kronos) on a daily basis following policies and procedures
- Deal with performance issues and consult with HR / Management guidance for complex issues
- Ensure staff without computer / email access has access to important information (e.g., from HR, Management, etc.)
- Follow programs implemented to ensure the efficient and cost-effective operation and utilization of the facility
- Oversee all warehouse services including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner
- Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property
- Prepare accurate and timely reports regarding warehouse operations
- In collaboration with Warehouse Manager, keep warehouse supplies stocked and re-order when needed using cost-saving methods when available
- Diploma/Degree in International Business, Transportation, Logistics, or a related field preferred
- 3+ years experience in a Pharma 3PL / Distribution Centre / Warehouse environment
- 3+ years leadership / supervisory experience with 10-15 direct reports
- Certification(s) in applicable material handling equipment is considered an asset
- Knowledge of various production and quality systems (GxP, GMP, ISO, Document Control, Lean, TPS, Six Sigma, etc.)
- Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint
USA.Talent.Acquisition@Kuehne-Nagel.com