X-Cel Contact Lens Consultant

Walman Optical

  • Duluth, GA
  • Permanent
  • Full-time
  • 14 days ago
We are currently seeking an experienced Contact Lens Consultant for our X-Cel Specialty Contact Lens Division located in Duluth, GA. X-Cel is a leading manufacturer and distributor of contact lenses; providing Eye Care Professionals with superior products and services. This is an excellent opportunity to join our team!Job SummaryConsult directly with doctors on new patient contact lens selection, design and fitting, and resolve fitting problems on existing patients for highly regulated products and environment.Position Responsibilities:
  • Select, design, and ensure successful fit for patients with a variety of significant eye conditions.
  • provide professional judgment and makes independent tactical decisions relative to successful contact lens diagnosis, design, and fitting.
  • Handle incoming calls from customers requiring technical assistance with contact lens products.
  • Coordinate surveys of customers and provide feedback from accounts to management on new products, clinical performance, complaints and troubleshooting, and specific needs.
  • Perform outbound phone sales calls and follow up with customers as needed to ensure customer satisfaction and to solicit new business.
  • Provides proper training, work direction, and technical guidance for less experienced employees.
  • Understands and follows all company and manufacturer’s policies and procedures and assures compliance of all attendance & safety rules and regulations.
Experience/Qualifications
  • High school diploma, GED or equivalent.
  • Active NCLE certification with ongoing specialized training and continuing education.
  • 4-6 years of contact lens consulting experience, or combination of relevant education and experience.
  • Must possess and maintain a valid driver’s license and be able to travel infrequently via auto or plane.
  • In addition, position requires strong verbal and written communication skills, as well as reading and numerical/mathematical accuracy for order entry.
Benefits
  • Competitive Salary
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • LTD
  • PTO
  • 401(k) with company match
The Walman Optical Company is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees’ worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.If you are interested in becoming part of the Walman Team please apply online today.The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.

Walman Optical