X-Cel Contact Lens Consultant
Walman Optical
- Duluth, GA
- Permanent
- Full-time
- Select, design, and ensure successful fit for patients with a variety of significant eye conditions.
- provide professional judgment and makes independent tactical decisions relative to successful contact lens diagnosis, design, and fitting.
- Handle incoming calls from customers requiring technical assistance with contact lens products.
- Coordinate surveys of customers and provide feedback from accounts to management on new products, clinical performance, complaints and troubleshooting, and specific needs.
- Perform outbound phone sales calls and follow up with customers as needed to ensure customer satisfaction and to solicit new business.
- Provides proper training, work direction, and technical guidance for less experienced employees.
- Understands and follows all company and manufacturer’s policies and procedures and assures compliance of all attendance & safety rules and regulations.
- High school diploma, GED or equivalent.
- Active NCLE certification with ongoing specialized training and continuing education.
- 4-6 years of contact lens consulting experience, or combination of relevant education and experience.
- Must possess and maintain a valid driver’s license and be able to travel infrequently via auto or plane.
- In addition, position requires strong verbal and written communication skills, as well as reading and numerical/mathematical accuracy for order entry.
- Competitive Salary
- Medical Insurance
- Dental Insurance
- Life Insurance
- LTD
- PTO
- 401(k) with company match