Technical Support / IT System Administrator

bitFlyer

Luxembourg
CDI
Temps-plein

Il y a 12 jours

Job DescriptionAbout bitFlyerbitFlyer is one of the largest cryptocurrency exchanges in Japan.Our vision is to build a truly global crypto company to reflect the international nature of the virtual currency. Our mission is to simplify the world with blockchain.
bitFlyer was established in January 2014 in Tokyo. We have since established regional headquarters for the US in San Francisco and for the EU in Luxembourg. We are a fast-growing, dynamic and international team with a passion for virtual currency and blockchain technology.We have raised over 4.1 billion yen (~$36 million) in venture capital funding. Our platform has facilitated over $40 billion in bitcoin trades, 75% of which came in 2017.We are backed by world-class investors including SMBC Venture Capital, Mizuho Capital, Mitsubishi UFJ Capital, Dentsu Digital Holdings and SBI Investment.Role DescriptionWe are looking for a Tech Support / IT System Administrator who can grow together with our European business.You will

provide guidance to the team’s inquiries regarding technical issues,
oversee IT/ICT risk management, information security policies and procedures,
manage our infrastructure,
prepare and submit regulatory reporting working with Compliance and Risk departments where necessary,
as well as helping to build and maintain bitFlyer Europe systems.

This is a unique opportunity to work for a leading player at the cutting edge of a fast-growing and revolutionary industry. You will be an instrumental part of this growth story. A familiarity and genuine interest in crypto and blockchain technology is desirable.Tasks and Responsibilities

Provide technical support both internally and to customers,
Assist the customer support representatives,
Setup, maintain and monitor performance and security of bitFlyer Europe IT infrastructure,
Manage and operate the cloud infrastructure,
Draft and revise our information security policy and other IT related policies,
Handle regulatory IT compliance reporting to the regulator and perform an IT audit,
Customer on-boarding,
Manage service level agreements with third party IT services providers.

Desired Skills

Education - Bachelor's degree in computer science, information technology, information systems, or equivalent.
Experience / Knowledge

At least 2 years of hands-on experience working in an end-user desktop support role or computer operations environment required,
Good knowledge of the entire IT landscape,
Knowledge of Microsoft Azure preferred,
Knowledge and prior exposure to Information Security, ICT risk management would be a plus.
Languages

Fluent in English (oral/written),
Other European languages or Japanese language are a plus.
Additional Information

Due to the nature of our business, the successful applicant will be requested to show a criminal record (n.3) before to be hired,
Applicants need to possess the right to work in Luxembourg.

How to apply : Please send your CV via jobs.luOur Privacy Policy can be found here

Jobs.lu

Postuler