System Administrators
Flash Technology Group
- Annapolis Junction, MD
- Contract
- Full-time
TS/SCI with POLYGRAPH clearance necessary!HOURS:
10am-6pm Mon-Fri Shift
Training will be M-F 6am-2pmPosition Description:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructur
Mandatory Skills:
Customer service
ServiceNow Ticketing System*BS and no years of experience required. OR equivalent combo. HSD/5 yrs exp.***IAT level II or higher Certification: IAT Level 1 certificate is required within 6 months of start date.
CompTIA A+ CE OR CompTIA Network+ CEApply to dmagruder@flashtg.com or through our website at
or www.flashtg.com.Comprehensive Benefits Package!
6% 401K Match!
Tuition/Certification Reimbursement!
Great Referral Bonus Program!