Job Description Translation and Language Services team is part of the BGSW, primarily serving customers within BOSCH Group. We are a young and motivated team working in multi-lingual environment with customers across the globe. To complement the team we are looking for a TL. In this role you will be responsible for driving operational excellence, business growth, ideating and working on new solutions and constantly improvise processes in the Translation and Language Services business area.You will join a team of talented language professionals who work tirelessly to enable Bosch World to collaborate effortlessly by breaking language barriers.Key Responsibilities Responsible for day to day operations of the team Drive a metrics-driven operating culture Manage existing processes efficiently and incorporate changes to gain efficiency Implement corrective or preventive actions wherever necessary Ensure resource deployment to achieve utilization as per the SLA Understand unique skillsets of each resource and accordingly deploy in projects/tasks Conceive and manage MIS and KPIs Ensure SLAs are met Take complete ownership of the lifecycle of a project Proactively resolve escalations Assess team's work to maintain consistent quality Drive various initiatives to improve processes, drive changes Evaluate processes to identify automation opportunities and drive automation Lead discussions with the customers Represent the team/business in relevant meetings/discussions Capacity planning/hiring Responsible for team's performance management Vendor management Required Skills Strong interpersonal skills and willingness to communicate with clients, colleagues, and management Keen eye for details with out of the box thinking and offbeat ideas Eye for details and understanding numbers Strong working knowledge in MS office Reliant ability to perform independently, thrive in a fast-paced environment, successfully manage multiple priorities and different objectives simultaneously Sound analytical and multi-tasking skills and networking capability Preferred Skills Working knowledge of CAT tools e.g. SDL Trados Understanding of Machine Translation Engine / AI / Machine Learning Self-driven, result oriented and quick learner Good people management skills Broad cultural knowledge and wide range of interests Flexible, a team player, detail-oriented, a self-driven leader, and able to work under tight deadlines. Proficient in Microsoft Office suite Qualifications Bachelor's/Master's degree in any stream. Relevant industry experience in Project and Operations Management, preferably with experience in localization. German language competency preferred Additional Information 7-12 Years
