Assistant Director of Residence Life Operations

Abilene Christian University

  • Abilene, TX
  • Permanent
  • Full-time
  • 1 month ago
About ACUACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.
Title of Position Assistant Director of Residence Life Operations
Posting Location Abilene, Texas
Department Student Life
Employee Class Exempt Full-time
Basic ResponsibilitiesEngage with residents to create community and relationship for the purpose of student-focused care and growth.Hire, train, and mentor senior resident advisors (SRAs) and resident advisors (RAs)Manage student conduct and mediate conflict.Participate in facility upkeep.Housing operations and supportServe on the residence life leadership team.Other duties as assigned.
Essential DutiesCare for StudentsMonitoring and Mentoring at-risk Students: Engaging in awareness around our at-risk population and implementing proactive approaches to student success.Assisting with residents recommended to SOAR when needed: Staying informed around SOAR cases for residential students and aiding in accessing students.On Call: Crisis/afterhours response within residence halls and residential students.Programming and community development: Implementation of regular programming inside our halls and across our campus that builds interpersonal relationships and belonging within our individual hall communities.Care for Student StaffTraining: Contribute to the development and implementation of a weeklong training in August for RAs and SRAs as well as additional training as needed.Mentoring: Meet regularly one-on-one with your RAs and SRAs to build an interpersonal relationship and ease their access to support.Programming/Team Development: Meet regularly with staff to build strong team dynamic and community that contributes to their effectiveness in RA/SRA role.Care for Facilities and BuildingFurniture: Assist in the care of furniture in your building and assess the need for furniture replacement on an annual basis.Common spaces: Strategically use your building's common spaces in a way that promotes community and meets the needs of your residents.Laundry room management: Aid in the effort for organization and cleanliness in laundry rooms. Submit and follow up on work order for machine malfunctions.Partnership with Facilities: Submit work orders around building/room needs and advocate for your building around necessary changes for the safety and benefit of the residence. Seek healthy and positive relationships with ACU facilities.Working knowledge of THD: Maintain skills to use THD for Move-in/Move-out as well as changes happening within your hall throughout the academic year.Housing Operations and SupportLearn the housing software system and assist the Housing Coordinator with housing processes during peak times.Provide customer service support through responding to emails, developing department-wide communication, and helping manage the department website.Process creation and optimization through evaluating and developing policies, procedures, data collection, and reporting.Assisting with the department's budget
Professional Development Requirements Within this role and job description, a dedication to care for self is of high importance as we maintain the care of residents, student staff, and the buildings. Additionally, each ResLife staff member will bring a different set of strengths to the department and the job is intended to have space for those strengths to be known and utilized. The Assistant Director role will have space created for team development through weekly staff meetings and interpersonal relationships through the department. The role will also give attention to professional development and training, special projects, and self-care.
QualificationsProfessional
  • Master's degree preferred; Bachelor's degree required.
Preference given to applicants with Residence Life/Housing experience, Student Affairs experience, or other relevant experience in a residential college or university setting.Management and administrative coordination/organizational abilities.An understanding of critical issues facing late adolescents.Counseling skills/listening skills.Public speaking and extemporaneous speaking abilities.Leadership experience.Conflict management experience.Personal
  • Presents self in a professional manner (i.e., dress, verbal and written communication, including email communication).
A high level of interpersonal and social skills.Must be able to relate to all age groups as well as individuals from different cultures and socio-economic backgrounds.Ability to keep calm and cool in heated situations.Ability to handle frequent interruptions and various tasks at once.Ability to readily recall names and faces.Maintain high levels of confidentiality.Sense of confidence in self and purpose - ability to take both insults and encouragement in stride.Ability to be collegial - working well with others. Able to handle criticism, to be flexible in a fast-paced work environment, and able to be empathetic.A strong sense of humor.
Physical DemandsMust be able to work under stressful conditions.Must be able to work at a fast pace sometimes for long hours.Must be able to work late nights/stay up late at night with residents.Must be able to climb stairs.Must be able to carry heavy objects.
Additional InformationACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.Advertised: April 01, 2024 Central Daylight Time
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Abilene Christian University