Learning & Development Executive
The Standard, Singapore
- Singapore
- $2,800-3,300 per month
- Training
- Part-time
- Execute, organise and administer training programme (including, but not limited to, Orientation and Service Training) based on training needs analysis (TNA) in line with the goals of the hotel
- Design, develop, and implement comprehensive training programs tailored to the specific needs of each department, ensuring alignment with the hotel's standards and objectives.
- Deliver engaging and informative training sessions to employees, utilising effective public speaking techniques to captivate and motivate participants.
- Tracks all internal and external training records and ensures that mandatory training with expiry or refresher dates does not lapse.
- Source and plan for external training or trainers if required.
- Monitor the effectiveness of training programs through ongoing evaluation and feedback mechanisms, making necessary adjustments to ensure continuous improvement.
- Ensure that all training activities comply with regulatory requirements and industry standards, particularly in areas such as health and safety, diversity and inclusion, and ethical conduct.
- Maintain accurate records of training activities, attendance, and evaluations, and generate regular reports to track progress and identify areas for improvement.
- Liaise and maintain good relations with local and overseas hospitality schools to get a stable source of interns and possibly lead to continuation of employment after their internship.
- Manage the internship experience for all interns from onboarding to off-boarding.
- Build and maintain a strong pool of casuals/part-time workforce to cater to business needs.
- Bachelor's degree/Diploma in Hospitality Management, Human Resources, Education, or a related field.
- Excellent verbal and written communication skills, with a confident and articulate speaking style.
- Strong interpersonal skills and the ability to engage and inspire diverse audiences.
- Passion for hospitality and a genuine desire to help others succeed.
- Organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Flexibility and adaptability to thrive in a dynamic and fast-paced environment.
- Proficiency in Microsoft Office suite and resourcefulness is a plus.
- While prior experience in a similar role is preferred, we welcome fresh graduates with the right aptitude and enthusiasm to excel in this position.
InternSG