Process Improvement Principal
HP
- México
- Permanente
- Tiempo completo
- Manage and lead initiatives involving multiple functions and project teams to drive process mapping, analysis and improvement for a product or service offerings
- Consult with business leaders to identify relevant internal, client and external processes for optimization; lead review of audit and assessment results to identify trends and issues, perform root-cause analysis, develop recommendations for resolution and track effectiveness of remedies.
- Develop and direct development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for process improvement initiatives.
- Manage activities of supporting project teams and internal partners, as well as 3rd party partners/contingent workers; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and schedules.
- Communicate initiative progress, escalations, and issue analysis to stakeholders; collaborate with management and internal development, manufacturing and service delivery partners to implement changes to resolve escalated issues and produce solutions
- Drive innovation and integration of new technologies and quality initiatives into projects and activities in the organization.
- Reviews and evaluates plans and guidelines for compliance with process improvement guidelines and standards; provides tangible feedback to improve overall process improvement quality and results for the organization.,
- Provides guidance and mentoring to less- experienced staff members to set an example of process improvement innovation and excellence.
- Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent;
- Lean Six Sigma Black Belt or other Quality certification required;
- Project management certification such as PMP/PMI certification preferred;
- Agile methodology training and/or experience preferred;
- Experience with Signavio would be nice to have;
- Typically 10+ years experience.
- Experience with Signavio (Process Manager, Insights, Intelligence)
- Experience with customer centered process design
- Experience with process maturity models and assessment
- Knowledge of the HP’s processes would be an advantage
- Proven track record of leading cross company process design projects including global, cross-functional initiatives.
- Proven track record of working in a cross functional team to deliver an improved business outcome.
- Proven track record of driving waste reduction projects.
- Experience designing and developing data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources.
- Excellent analytical, statistical and problem solving skills.
- Extensive expertise in industry quality standards and methodologies,
- Evaluating, selecting, and creating forms of empirical and root-cause analysis, modelling and testing methodologies to identify areas for process improvement.,
- Demonstrated business acumen, understanding of organizational strategy, and successful experience managing all aspects of cross- business unit initiatives, including communicating with internal and external stakeholders and directing matrixed teams and resources.,
- Ability to develop new technologies, processes and practices for quality,
- Strong process skills with attention to detail, customer first and lean thinking.
- Demonstrated skills of process mapping current processes and defining role specific processes for future state
- Demonstrated skills of understanding activities and aligning them to a process hierarchy.
- Ability to effectively communicate quality architectures, plans, proposals, and results, and negotiate options at business unit and executive levels.
- High degree of flexibility and the ability to work within a fluid, constantly changing environment
- Highly developed collaboration, conflict resolution, relationship building, and communication skills
- Proven ability to work with/influence across functions within the organization to achieve actionable results
- Excellent verbal and written communication skills, including negotiation and influence skills, and group facilitation, with mastery in English.
- Experience with various team collaboration and program management tools, such as Visio, Zoom, SharePoint, Microsoft Teams, Service Now and SmartSheet
- Have used data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources;
- Understanding and experience in applying industry quality standards and methodologies;
- Hands-on get-things-done attitude.