CS CUM DOCUMENTATION OFFICER / EXECUTIVE

Panda Global Logistics (M) Sdn Bhd

  • Johor Bahru, Johor
  • Permanent
  • Full-time
  • 1 month ago
CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVEJob Description
  • Response to customer inquiries e.g. Booking, CRO, Schedule, Free Time application with liner, Request Waiver of Demurrage/Detention & etc.
  • Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis.
  • Monitoring booking to avoid last-minute cancellations and incurred charges.
  • Monitoring Export Container Movement.
  • Monitoring Export Customs Clearance with the appointed Forwarding Agent (FA).
  • Monitoring Shipping Instruction & Original BL from the customer to liner to avoid penalty.
  • Monitoring Import FCL shipment.
  • Monitoring Import shipment LCL shipment.
  • Prepare Monthly Sailing Schedule and provide it to customers.
  • Prepare quotations and tender submissions if any.
  • Update the shipment details in the designated files.
  • Monitoring daily document collection with dispatch together with submission of payment for those cash term liners.
Requirements
  • Possess at least a Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics/Transportation or equivalent.
  • Excellent in effective communication both spoken and written, presentation and analytical skills.
  • Required language(s): Bahasa Malaysia, Mandarin, English
  • Required Skills(s): Microsoft Office
  • Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.
  • 2 years of working experience in the related field will be an added advantage.
  • Fresh graduates are encouraged to apply.

Panda Global Logistics (M) Sdn Bhd

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