IT Assistant Supervisor and Helpdesk
XP Power
- Bến Cát, Bình Dương
- Lâu dài
- Toàn thời gian
- Resolve IT request from locally in IT ticket system in charged on duty.
- Provide IT support to fix IT issue in Production Lines.
- Providing end-user technical support, IT helpdesk service daily for troubleshooting all issue: Windows, Outlook, Office, network, wireless, printer, IT housekeeping, …
- Deployment of machines, support IT seniors and work as a team member.
- Other duties may be assigned.
- Skillful in the following areas:
- Network: DNS, Active Directory * Ensure security on local network is preferred.
- Security System: Antivirus, Anti-malware
- Applications: Windows 7/8/10, Office 2013, Office365 suite
- Experience in maintaining physically computer hardware.
- Computer hardware troubleshooting
- Maintenance Wired network and Wireless network
- Maintenance IP Camera system CCTV
- Maintenance Telephone system and PABX
- Technical college degree majoring in Electronics or Computer Technical
- At least 2 years experiences in an IT role preferably in the Production industry with a Joint Venture or Foreign Owned Company.
- At least 2-year experience in system, hardware and infrastructure, especially system and infrastructure in production industry is preferred.
- Cisco Meraki Wired and wireless network.
- Well experienced in Microsoft environments and hardware troubleshooting.
- Strong interpersonal
- Meet with Company Core Values
- Ability to work independently and in a team.
- Careful, sense of responsibility
- Integrity