Responsibilities . Excellent communication skills (verbal and written) . Ability to develop and maintain strong customer relationship. . Good organizational skills, leadership skills, detail-focused, self-motivated. . Team Player . Knowledge of ICH Good clinical practices (GCP) principles and Clinical drug development process. . Knowledge of Trial Master Files (document types) and related regulations . Life Science/IT graduate/Management Graduate mandatory as per the signed SOW with Client. (e.g. B.Pharm / M.Pharm ). . Minimum 2 years' experience in the document management systems support /end users. . Experience of working on DMS systems. Veeva vault experience will be add-on. Preferred Skills: Operations- Clinical Data Management