Barista
BaxterStorey
- Luton
- £11.44 per hour
- Permanent
- Part-time
- 12 days holiday excluding bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
- Delight our customers by greeting them in a friendly and professional manner
- Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
- Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
- The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
- Follow all health and safety and food safety guidelines and procedures
- Monitor stock levels and restock supplies as needed
- Use till systems for taking payments and customer orders
- Provide exceptional customer service and resolve any customer issues or complaints
- Be a part of the team assisting on other tasks as needed
- Friendly, outgoing personality; a people person.
- Great work ethic and an even greater smile.
- Good listening & verbal communication skills
- Passion for delivering outstanding customer service
- Perpetuates company philosophy and culture
- Works according to the BaxterStorey core values
- Have a contagious passion for coffee, tea and customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values