Corporate Receptionist (CWCR)
Rapport Guest Services
- London
- £30,839 per year
- Permanent
- Full-time
- Providing office, reception, and floor management cover to several locations across London
- Welcoming, meeting, greeting, and registering guests at the main reception
- Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally
- Handling all external and internal calls in a professional and timely manner
- Reporting of all facility-related issues, including health and safety, and following company service and H&S standards at all times
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have passion to deliver excellent guest service in everything that they do
- Be adaptable and flexible, creative and proactive, organised and detail-oriented, process-driven, and resourceful with a can-do attitude
- Have excellent time management and communication skills (verbal and written)
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs)
- Have the ability to work independently and as part of a large team
- Display excellent personal presentation and interpersonal skills
- Preferably have previous experience in front-of-house within a luxury hotel, premium airlines, or a corporate business environment
- Refer a friend Scheme
- Pension
- Life Assurance
- Access to Aviva DigiCare Workplace App
- Access to our Perks at Work Benefits Portal for various discounts
- WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
- One Paid Day for Charity Work
- Employee Assistance Programme
- In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
- We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company.
- Top 30 Best Places to Work in Hospitality in 2021 winner.
- Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019