Guest Services Manager

Lan Kwai Fong Hotel@Kau U Fong

  • 中環
  • 長期
  • 全職
  • 16天前
Lan Kwai Fong Hotel-Kau U FongLan Kwai Fong Hotel is an award-winning boutique hotel in Central Hong Kong. Our boutique hotel’s rooms and suites are exquisitely appointed with oriental décor, offering guests a touch of Asian hospitality."If you are energetic, creative and passionate in the service industry, we would like to invite you joining our team."Job Responsibilities
  • Ensure a smooth and efficient operation of Front Office
  • Supervise Front Office team to ensure smooth operations and maintain high service standards to enhance guest satisfaction
  • Handle guest complaints and comments to ensure guest satisfaction
  • Handle emergency cases according to hotel policies and procedures
Job Requirements
  • Diploma or above in hospitality management or related disciplines
  • Minimum 3 years' relevant experience in supervisory level or above of Front Office in the hotel industry
  • Initiative, organized and detail-oriented
  • Excellent communication, interpersonal, problem solving, negotiation and supervisory skills
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Holder of valid HK driving license is an advantage
Benefit
  • 5 DAYS WORK WEEK
  • 9 hours per day
  • 14 days Annual leave, Birthday Leave
  • Meal Allowance $1,400 per month
  • Medical benefits
  • Discretionary bonuses
We offer attractive compensation package to the right candidate. Interested parties please apply with full resume, present and expected salary to Human Resources Department through one of the following means:E-mail: [email redacted, apply via Company website]Fax: +852 3650 0031Whatspp: +852 9513 7549Post: Lan Kwai Fong Hotel, No. 3 Kau U Fong, Central, Hong KongWe are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected is for recruitment purpose only. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

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