Cornea Account Manager - Long Island, NY
TearLab
- Long Island, NY
- Permanent
- Full-time
- Foundational Sales Knowledge: Understanding of processes necessary for a quality sales interactions.
- Results Driven: Focus on meeting our customer's core needs while achieving company sales objectives.
- Entrepreneurial/Ownership Mentality: Takes ownership and responsibility.
- Emotional Intelligence: Ability to positively respond to change.
- Critical Thinking: Ability to Identify obstacles and develop solutions to overcome these obstacles.
- Team Player: Lives by company values and shares ideas/best practices for the benefit of colleagues.
- Tenacity/Perseverance: Rebounds from setbacks and adversity when facing difficult situations.
- Change Management: Ability to respond quickly and positively to a changing work environment.
- Prepare territory action plans and routing schedules to identify specific targets.
- Follow up on new leads and referrals resulting from field activity, trade shows and website.
- Attain territory revenue objectives by acquiring new business and driving utilization within existing customers.
- Support the customer in post-sales activities including onboarding and integration into the practice.
- Ensure thorough total office interaction so that the customer is educated about Trukera Medical's support activities including Customer Care, Technical Support, and Reimbursement Support.
- Utilize Salesforce/Hubspot reports to prepare presentations, proposals, and sales contracts.
- Learn, understand, and verbalize clinical product knowledge.
- Establish and maintain current and potential customer relationships.
- Prepare paperwork to activate and maintain contracted sales activities.
- Identify and resolve customer concerns.
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
- Timely data completion (detailed call log, lead forecasting, etc.) and maintaining of customer information in Hubspot/CRM.
- Participate in marketing events such as seminars, trade shows, and telemarketing events as requested.
- Other duties as assigned.
- Ability to persuade and influence others.
- Ability to deliver presentations.
- Knowledge of contracting, negotiating, and change management.
- Work requires professional written and verbal communication and interpersonal skills.
- Professional appearance while providing a positive company image to the public.
- Work requires willingness to work a flexible schedule and overnight travel.
- Excellent organizational skills and attention to detail.
- Ability to multi-task and work under pressure.
- Able to travel
- Microsoft Office programs (MS Outlook, MS Teams, MS Word, MS Excel, and MS PowerPoint), Salesforce, HubSpot, as well as other web tools utilized in communicating with customers.
- Bachelors Degree.