Store Manager - Bicester Village
ANINE BING
- Bicester, Oxfordshire
- Permanent
- Full-time
- Work closely with the sales team to ensure all customers receive an unforgettable experience while shopping in store .Lead and drive daily sales, team management and operation of the store.
- Oversee and manage interviewing, training and development of all new employees. Responsible for continued education and development of existing team members.
- Responsible for store operations; set a plan to ensure daily operation expectations are achieved. Manage monthly store supply budget & ordering
- Consistent analysis of sales, store KPIs, team productivity & use other necessary business tools to take action in order to achieve store goals and maximize results
- Manage store operating schedule & budgeted schedule hours for store. Responsible for managing employee time request off and ensuring store is staffed to support business needs
- Responsible for leading & fostering a productive & positive work environment for employees. Manage team punctuality and role responsibilities. Responsible for all employee relations or concerns in partnership with human resources.
- Collaborate with the HQ retail team to strategically plan local/community events for the store. Be the community ambassador for your respective market, build relationships with community partners, friends of the brand & plan seasonal partnerships or events.
- Provide timely, actionable feedback to retail HQ team regarding product feedback & store allocation to support sales opportunities
- Seek fashion and product knowledge to build your styling expertise. Ensure the sales team is trained and knowledgeable to successfully deliver exceptional selling experience
- Maintain a clean and organized presentation of the sales floor and stockroom. Support visual merchandising standards and seasonal directives.
- 3-5 years of experience in leadership role
- Must be a leader in delivering exceptional interpersonal skills and customer service
- A customer service ambassador; ability to create and develop relationships with customers. Able to proactively and positively handle customer consumers.
- Experience managing & driving sales goals, budget; knowledgeable of retail math
- Ability to build and maintain a client book, in turn teach your team
- Must be able to work a flexible work schedule including nights, weekends and retail holidays
- Tech savvy and experienced using Microsoft(Excel, Word) & G Suite
- Competitive Pay
- Paid time off
- Generous employee discount