Maintenance Manager
Facilities Maintenance Management
- Tampa, FL
- $70,000-85,000 per year
- Permanent
- Full-time
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Make decisions using the 5 values of FMM as your guide: Quality, Teamwork, Pride, Passion, and Integrity
- Manages day-to-day operations and scheduling of Facilities Technicians to perform general repairs and maintenance
- Quarterly review of each facility under responsible area for each technician
- Assist “Client Service Center” to resolve unclear request
- Assist technicians with issues at client facilities
- Documents employee performance, for direct reports, throughout the year and communicates action with employee for implementation
- Develop on call schedule for all technicians
- Introduces and educates clients of the Company’s full range of services
- Adheres to operating procedures to ensure staff is operating as efficiently and effectively as possible
- Ensures training objectives are met for all staff within stated timeframe
- Ensures all staff is actively participating in department goals
- Organizes and leads weekly staff meetings with agenda and meeting minutes, ensuring four strategic meetings
- Ensures client contract compliance is upheld
- Manages vendor contracts, reviewing with clients as needed
- Maintains communications with clients as necessary, responding to all phone calls and requests in a timely manner
- Schedules monthly visits with clients to ensure client satisfaction
- Coordinates client relocations and startup of new locations, including any necessary purchases
- Estimate and coordinate client construction projects from start to finish
- Addresses problems with staff and vendors to provide seamless service to clients
- Generates and sends standard reports to clients
- Reviews open and completed work orders to ensure accuracy of labor, parts, and vendor costs
- Reviews preventive and on-demand work order billing
- Oversees inventory control and provides monthly reconciliation and job cost allocation to administration
- Oversees staff adherence to Vehicle Use Policy
- Lead Emergency Response effort in the event of manmade or natural disaster.
- Provides courteous and prompt service to all internal and external client/customers
- Orients new co-workers and actively supports teamwork throughout the company
- Participates in corporate and team meetings
- Participates in trade-specific organizations
- 5 years experience in a general maintenance role
- Knowledge of both residential and commercial systems
- Tech savvy and proficient in Microsoft programs
- Ability to perform maintenance related tasks in the field if needed
- Excellent problem solving skills
- Good written and oral communication skills
- A take initiative mindset
- A strong focus on customer relations
- Valid drivers license and clear driving record
- Ability to pass a drug screen
- Ability to travel
- Must be able to lift up to 15 pounds at a time
- Ability to pass a Fit for Duty Screening
- Health Insurance-FMM will pay 50% of the employee's premium
- 401K Contribution-FMM will match employee contribution up to 3%
- Optional voluntary benefits
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Company Provided Health Club membership
- Company Vehicle and Fuel Card
- Company Provided iPad or Laptop (dependent on company requirements)