Configuration Analyst - Client Projects and Installs
Willis Towers Watson
- Manila City, Metro Manila Taguig City, Metro Manila
- Permanent
- Full-time
- As part of a global team, the CA is expected to attend regular project calls and provide updates on the status of project activities, including highlighting and managing risks and issues that has a direct impact on the overall success of the project
- Assess documents pertaining to requirements, as well as data to ensure a clear understanding of what is required, questioning and clarifying requirements with internal project team members as needed
- Provide advice and solutions to internal stakeholders based on knowledge of system features and capabilities
- Document data mapping approach by creating a data mapping document
- Specify any integration logic requirement to ensure that the system receives the necessary data values to meet project requirements
- Prepare, execute, and support testing activities by pro-actively reporting issues and monitoring them to resolution
- Maintain a level of curiosity that allows one to maintain knowledge of system capabilities and process enhancements
- Actively share ideas for system and process improvements
- Collaborate with global and local teams using applicable tools and technology, such as MS Teams a
- Support other colleagues within the team
- Knowledge and experience working with Unix (preferred) and Oracle SQL (required)
- A logical and methodical approachto work with strong attention to details
- Strong problem solvingskills in order to analysedata and requirements and find appropriate solutions
- Self-motivated and abilityto work on own and to tight timescales
- Strong understanding of data and experience with data validation and manipulation usingOracle SQL and appropriate Microsoft tools/apps (ex. Microsoft Excel)
- Experience working with ETL (Extract,Transform, and Load) tools would be beneficial
- Developing expertise
- You seek opportunities to build your subject matter knowledge, skills and understanding of emerging technologies and industry practices in your area. You share your knowledge with team members.
- Applying expertise
- You are recognised as a specialist in your area, applying your subject matter knowledge and skills to assess impact, scale, timelines, and complexity of work needed, solve complex problems and deliver improvement initiatives.
- Systems thinking
- You facilitate collaboration within and across teams to develop solutions and monitor progress.
- You think across boundaries to identify links between domains, systems, people and processes and evaluate the impact.
- Focusing on quality
- You guide others and set processes and measurements to ensure the team take ownership and accountability for delivering timely and quality solutions.
- Simplifying complexity
- You break down complex technical information into understandable terminology and concepts. You help others to do the same.
- Influencing stakeholders
- You consistently adapt your communication content and style to influence internal and external stakeholders based on an understanding of their familiarity with technical concepts and processes.