German-speaking Customer Support Agent to an iGaming company in Cyprus
Nordic Jobs Worldwide
- Λεμεσός
- Μόνιμη
- Πλήρης Απασχόληση
- Communication with customers through live chat and e-mails.
- Maintain prompt and empathetic attitude towards customers.
- Acknowledge and resolve customers' issues and queries.
- Keeping up to date with products terms, offers and functions.
- Report and escalate advanced customer queries to the relevant departments.
- Perform first-step investigations on queries and issues.
- 3 shift based role (Monday-Friday).
- Proficiency in both written and verbal English, with excellent language skills.
- Proficiency in both written and verbal German, with excellent language skills.
- Strong communication abilities, enabling effective interaction and collaboration.
- Solid computer literacy and adept typing skills.
- Ability to perform effectively within a multitasking work environment.
- Previous experience in online customer support will be considered a big plus.
- An attractive and competitive remuneration package, reflecting your skills and contributions.
- The opportunity to be a part of a dynamic and forward-thinking European company, contributing to its ongoing success.
- Clear pathways for professional growth and advancement within the company.
- A vibrant and welcoming team environment, where your skills and ideas are valued.
- Engaging weekly team lunches and exciting monthly team events.
- Access to a gym membership, promoting a healthy work-life balance.
- Modern and conveniently located offices in prime Limassol, offering easy parking and highway access.