Office Services Associate
Cushman & Wakefield
- Saint Louis, MO
- Permanent
- Full-time
- Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
- Process all outgoing USPS and accountable mail
- Keep inventory of all supplies in mail areas-includes USPS and accountable mail
- Assist and notify end users of mail and shipping protocols
- Audit and update mail lists as needed
- Support confidential document shredding in accordance with stated policy
- Arrange and maintain conference rooms for meetings, lunches, and various events
- Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
- Prepare large volume print requests and finishing to colleague specifications
- Quality check all print work to ensure accuracy
- Use of high speed MFD’s (multi-function devices)
- Provide service, colleague support and 1st level maintenance for MFD’s
- Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly
- Ensure pantries have adequate supplies and replenish as needed
- Maintain coffee and ice machines
- Distribute firm wide distributions as needed; desk drops
- Post client signage as requested in designated areas
- Clean and make ready workstations/offices for new hires
- Arrange conference rooms as needed for meetings to include beverage and food set-ups
- Cover reception desk as needed for both breaks and PTO coverage
- Order food for meetings as requested
- Clean conference rooms following meetings
- Collect glass and dishware, load, wash and return items to designated floor locations
- Order vending machine supplies as needed
- Stock vending machines with products as needed
- Clean out refrigerators and microwaves weekly or as needed
- Monitor clean desk policy for compliance
- First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist
- Report issues with audio/visual equipment to ensure quick resolution
- Prepare records for off-site warehouse storage following client established procedures and utilizing Iron Mountain connect system.
- Create, edit an update files in file tracking software, specifically File Trail
- Ensure correct process is followed when sending files off site or being stored electronically that is consistent with client policy
- Assist other OSA’s as needed to meet demand
- Work overtime as needed to assist with special projects
- All duties as assigned
- Must assist in supporting all service lines in addition to primary role
- Able to lift 50-75 lbs.
- General knowledge of audio/visual equipment
- High school diploma or equivalent (GED)
- Copier/fax/FedEx/postage machine knowledge
- Basic computer skills
- Ability to multi-task and prioritize
- Good interpersonal skills
- Exceptional customer service skills
- Exceptional verbal and written communication skills
- Exceptional organizational skills
- Ability to work independently with minimal supervision
- Admirable punctuality/attendance record