Director - Global Contingent Workforce Program Lead
Lonza
- Geleen, Limburg
- Vast
- Voltijds
- Director - Global Contingent Workforce Program Lead
- Geleen
- 40 uur
- HBO - WO
- Design fit for purpose contingent workforce solutions across functions, divisions and sites
- Collaborate across functions (HR, IT, Procurement and legal) to ensure an overall fit for purpose delivery of contingent workers
- Act as SME within system related projects, functional system enhancements and on-going business as usual development or escalations
- Accountability for identifying improvements in the area of end to end processes (process maps, global work instructions, how to guides, knowledge articles)
- Respond to service escalations for contingent workforce program and play an active role in resolution, closure and root cause analysis
- Design and implementation of optimal Contingent Workforce strategies that deliver business centric outcomes through automation and efficiency, tapping into market best practices and innovation
- Manage and coordinate of large global and regional service provider(s) to enable optimal service delivery in accordance to mutually defined metrics
- Act as a change agent across Lonza for contingent workforce management transformation and key change projects, leveraging analytics and storytelling to communicate benefits and engage stakeholders
- Strong knowledge of market trends and labor regulations related to External workforce management globally
- A proven track record of demonstrable experience of External Workforce management, including implementation and management of MSP and VMS models
- Relevant experience on process management for service delivery and supporting technology operations
- Strong critical thinking, analytical and problem-solving skills
- Strong English written / presentation, oral communication and influencing skills tailoring the content and approach to the specific audience
- Excellent at prioritization and ability to say “no” at times
- Demonstrated experience building relationships with peers, senior stakeholders and suppliers, and collaborating with cross-functional teams across multiple locations
- Track record of operating independently and delivering results, embracing ambiguity, demonstrating creativity, and delivering results in a highly organized manner
- Curiosity, active listening, and a willingness to experiment and test new ideas when appropriate, with the focus very much on continuous learning and improvement.
- Action oriented, can make decisions and influence others to do the same
- Good understanding of the procurement implications of External Workforce management, business acumen
- Experience in Procurement / Category Management is considered an asset
- Knowledge of HR Integrated Workforce Management
- Experience in major global organizations, working across cultures and languages
- Geleen
- 40 uur
- HBO - WO
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