Sales Manager
Volkswagen
- Leeds
- Permanent
- Full-time
- Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
- Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
- With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
- Maintain own product knowledge and awareness of competitor activity
- Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI's, and provide developmental or corrective support where required
- With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards
- Provide and maintain an excellent level of service to customers via the team
- With the Centre management team, monitor delivery schedules to help maintain and improve service levels
- Conduct business with the highest level of integrity and professionalism
- Ensure the proper and accurate use of all business systems throughout the team
- Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines
- A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives
- Passionate about providing a great customer service experience
- A confident and capable communicator who can build strong relationships with all key stakeholders and clients
- High degree of IT literacy and a proficient user of MS Office
- Sales focussed
- Results orientated
- A passion or interest in the automotive industry or providing great customer service