Field Service Manager - QSR

Hays

Warszawa, mazowieckie
Stała
Pełny etat

22 dni temu

Your new companyYou will join a global leader of systems specializing in purifying and cleaning water for all applications. In this particular role you will be working with restaurant to service equipment sold to them by company, conduct trainings for the clients, make presentations and promote company’s solutions to the client.Your new roleAs a Field Service Manager, you will play a crucial role in providing exceptional customer service and solutions for company’s clients cleaning and sanitation needs. You’ll be the primary point of contact for customers at the store level within your assigned territory. Your responsibilities will include solving technical issues related to our products, maintenance the clients’ equipment, promoting company’s solutions, and expanding customer and product portfolios.Your responsibilities will include:

Conducting food safety, brand standards, and other on-site evaluations at customer locations. Assess workplace safety and environmental cleanliness
Providing food safety and brand standards education and training to customers, ensuring compliance with industry best practices
Performing activities that create a high level of customer satisfaction. Deliver accurate reports and maintain effective communication and relationships with clients
Proactively identifying sales opportunities at the store or franchise level. Promote company’s products and solutions
Partnering with Account Management teams to solve customer issues and contribute to program development
Staying informed about current governmental regulations and industry practices related to cleaning and sanitation
Complete food safety observations based on the customer’s required visit frequency (monthly or quarterly). Evaluate each department for improved operations
Ensuring dispensing equipment is in excellent working condition and install equipment as necessary
Meeting with store management after completing store surveys. Provide feedback, share findings, and make recommendations for improvement

Complete required paperwork, including updating customer contact records and maintaining the territory management systemWhat you'll need to succeed

Bachelor’s degree or equivalent experience in a relevant field.
Strong technical knowledge related to cleaning and sanitation products and equipment
Excellent communication and interpersonal skills.
Proficiency in English
Proven ability to manage customer relationships effectively.
Familiarity with food safety regulations and industry standards.
Detail-oriented and organized
Driver’s license
Willingness to travel across the country

What you'll get in return

Stable employment based on Contract of Employment
Company car
Medical care, insurance and sports card
Opportunities of internal trainings and clear career path

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Hays

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