Senior Instructional Designer, Passenger Portfolio
SITA
- Barcelona
- Permanente
- Tiempo completo
- Determine the appropriate delivery methods for the learning content, whether it's through traditional classroom instruction, e-learning platforms, blended learning, or other formats.
- Create instructional materials, which may include written content, multimedia elements such as videos, interactive modules, assessments, and simulations. These materials should be engaging and effective in conveying the learning content.
- Conduct a thorough assessment of the learning needs and objectives. This involves working closely with subject matter experts and stakeholders to understand what knowledge or skills need to be acquired.
- Gather information from subject matter experts’ technical documentation.
- Design and develop comprehensive scenarios based technical training that aligns with the identified learning objectives.
- Review and test instructional materials to ensure accuracy, functionality, and alignment with learning objectives. Make necessary revisions based on feedback and testing results.
- Manage the instructional design process, including timelines and resources. Collaborate with team members, subject matter experts, and stakeholders to keep projects on track.
- Provide training and support to instructors or facilitators who will deliver the training to ensure they understand the instructional materials and delivery methods.
- Provide constructive feedback to peer trainers.
- Stay updated on the latest instructional design trends, methodologies, and technologies.
- Attend product sprint calls to ensure that the training content is up to date with the latest functionality.
- Assess and categorize tasks and projects based on their strategic importance, urgency, and impact on overall goals.
- Use innovative thinking to design engaging and interactive learning experiences that capture learners' attention and promote retention.
- Serve as Subject Matter Expert (SME) to technical writers and instructional designers for the design and development of training material and products Online Help.
- Stay up-to-date with the latest advancements in passenger solutions, technology, and systems.
- Advise on training requirements for RFPs.
- Expertise in Information Technology, Airline / Airport passenger ground handling, or Air Transport Industry technology.
- Knowledge of aviation technologies for passenger processing such as self-service kiosks, biometric authentication, mobile boarding passes, queue management systems, automated boarding gates, etc.
- Proficiency in productivity and documentation tools like PowerPoint, Excel, Power BI, Word, etc.
- Competence in using instructional design tools and software, e-learning platforms, Learning Management Systems (LMS), and multimedia production software (Articulate Suite, Adobe Cloud, Camtasia, etc.)
- Ability to incorporate multimedia elements like graphics, videos, animations, and interactive components into instructional materials.
- Ability to adapt to changing priorities and unexpected challenges. Swiftly reprioritize tasks as needed to address evolving business needs.
- Demonstrate strong problem-solving skills to resolve conflicts and resource constraints that may arise during task prioritization and workload management.
- Understand various teaching and learning theories, instructional strategies, and adult learning principles to design effective learning experiences.
- Familiarity with instructional design models to guide the design process.
- Strong written and verbal communication skills to interact with subject matter experts, clients, and stakeholders, as well as to convey complex information clearly to learners.
- Flexibility to adapt to changing technologies, learner needs, and project requirements, as well as the ability to revise instructional materials as needed.
- Collaboration and teamwork skills to work effectively with diverse teams, including subject matter experts, instructors, product managers and developers.
- Never respond to an email asking for a payment, your credit card number or a copy of your bank details;
- Always check the sender's address before opening the message. For SITA, the address must be equal to “givenname.surname@sita.aero”. Otherwise, it is a fraudulent message;
- All open positions are published on official website and we encourage candidates to apply through it directly.