Business Performance Analyst
Twinkl
- Sheffield
- £50,000-70,000 per year
- Permanent
- Full-time
- At Twinkl, we encourage diversity, and our doors are open to everyone. We're committed to creating an inclusive workplace for all. If you need any adjustments during the application process to showcase your abilities, please let us know. We're here to support you on your journey.
- Maximising payment authentication rates to prevent fraudulent transactions while ensuring uninterrupted customer access
- Enhancing search engine logic with machine learning techniques for an optimised search experience
- Statistical modelling and forecasting of key business functions to meet user needs effectively
- Developing data pipelines for near real-time analytics of customer needs to proactively identify and address gaps in our product offering
- Enhancing our data reporting visualisation offering for the wider team including our reporting on marketing campaigns
- Calculating ROI for our merchandise incentives
- Optimising renewal and upgrade processes for our sales team.
- Data Skill Development
- An environment where you can push yourself and explore new data science techniques and concepts
- Access to in-house training sessions, covering key technical and soft skills
- The chance to participate in group activities and knowledge sharing sessions, such as our Data Team Friday a weekly data team get together to encourage learning and collaboration
- Must possess a strong foundational knowledge and practical experience with SQL, Python, any one Visualisation Software and be able to use these with key data science and analysis concepts to drive value.
- Ideally familiar with Google Analytics, BigQuery, Jira, Tableau or R.
- Stakeholder management: Ability to manage various stakeholders and projects including working with non technical stakeholders.
- Problem solving: Ability to systematically approach problems and utilise your skills, analytics mindset and resources to solve the problem.
- Organisation & Prioritisation: Ability to independently manage workload whilst working with deadlines.
- Team Work: Ability to work well within a team of data scientists and sharing knowledge.
- Value Add: Ability to identify clearly the value add of work to project and execute this.
- Decision Making: Ability to make decisions and strategic calls based on data and business context and confidence to take on ownership for those decisions.
- Critical Thinking: Ability to approach situations with a critical mindset to uncover the full potential of projects
- Self-Learning: Independently acquiring new skills and continuous professional development
- From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home, Twinkl subscription
- After probation - company sick pay and cycle to work scheme
- Long term service rewards - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.
A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process
Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents