Employee Communications Lead, North America
Ralph Lauren
- New York City, NY
- $98,000-186,000 per year
- Permanent
- Full-time
- Own holistic communication strategy and editorial calendar across NA and NA Commercial, closely connecting with business partners on function-specific content.
- Own the strategy, content and delivery of NA Commercial-specific employee-facing events (NA Town Halls led by Regional CEO, roundtables for Regional CEO, leadership summits) in close partnership with the Head of People North America and the Regional CEO
- Develop and execute communication strategies to support NA Regional CEO in engaging employees through Workplace and employees and potential employees through LinkedIn.
- Support reactive and risk management communications in partnership with Corporate Communications and Head of People North America, as needed.
- Support key all-NA Global Corporate Communications initiatives and their rollout to NA and NA Commercial
- Partner with Executive Communications Lead on any CEO and Regional CEO, NA trips in the region, as needed.
- Execute NA Commercial regional employer branding strategy.
- Manage core protocols and principles that support efficient and streamlined communication workflow and content sharing.
- Oversee meaningful and actionable KPIs and metrics to demonstrate impact.
- Work in close partnership with the NA Head of P&D Business Partnerships to advise and strategize on communications related to the people approach for the region.
- Partner with NA Retail Ops & Retail Development Ops to cascade communications through field-specific channels, as needed.
- Have a pulse on the organization, understanding how employees are thinking and feeling.
- Serve as trusted advisor and strategist to cross-functional partners on communication programming to maximize engagement and cut-through.
- Includes writing and editing executive messages / briefing documents, employee communications, organizational announcements, executive PowerPoint presentations, talking points, and more.
- Collaborates with Corporate Communications to prepare Regional CEO and team for local media engagement.
- Stellar writing and editing skills - able to craft clear and compelling messages for different audiences and channels, such as executive messages, briefing documents, employee communications, organizational announcements, PowerPoint presentations, and talking points.
- A high level of flexibility and interpersonal skills - able to adapt to changing priorities and demands, collaborate effectively with cross-functional teams, and build trust and rapport with stakeholders.
- Natural curiosity and strong storytelling skills - able to research and identify relevant and engaging stories that showcase the organization's vision, values, and achievements, and communicate them in a creative and impactful way.
- Problem-solving and analytical skills - able to think strategically and creatively, and execute plans with attention to detail and quality, while meeting tight deadlines and budget constraints.
- Proactive and initiative-taking attitude - able to anticipate and address communication needs and challenges, and propose and implement solutions.
- Knowledge of communication strategies and best practices - able to develop and implement effective communication plans that align with the organization's goals and objectives, and measure and evaluate their outcomes.