RECEPTIONIST - FT DAYS - WH MEDICAL GROUP - FLOAT POSITION
Williamson Health
- Nashville, TN
- Permanent
- Full-time
o Medical, Dental, Vision
o PTO
o Retirement Matching
o Tuition reimbursement
o Discount programs
o FSA (Flexible Spending Accounts)
o Identity Theft Protection
o Legal AidWilliamson Health is an equal-opportunity employer and a drug-free workplace.POSITION SUMMARYThis position provides clinical support to Hospital Medical Services by setting patient appointments, maintaining records and providing customer service.POSITION REQUIREMENTSFormal Education / Training:
High School graduate or equivalent.Workplace Experience:
At least one year of medical office experience and ability to communicate wellEquipment and Skills Training:
Competent in the use of computers, printers, facsimile machines, copy machines, business phones, document scanners and other office equipment and supplies.Physical Environment:
Office environment.Physical Effort:
Must be able to sit, stand, communicate in English, both verbally and in written form, squat, reach overhead, and operate a computer/keyboard and heard instruction as appropriate.PERFORMANCE STANDARDS
- Schedules appointments appropriately in Allscripts
- Maintains current patient information
- Provides simple medical advice under the direction of the physician
- Provides patients with info on HIPPA and insures compliance
- Maintains patient records
- Ensures patients are informed of changes in office policies
- Scans patient paperwork/records
- Follows proper lifting techniques to prevent back injury
- Consistently verifies patient insurance information
- Follows scheduling instructions
- Consistently verifies insurance for eligibility and pre-certification, if need
- Maintains open line of communication with all staff
- Answers phones politely and within 4 rings